top of page
Frequently Asked Questions
Yes, we specialize in creating custom jewelry pieces tailored to your preferences. You can request custom orders through our contact form.
Yes, once your order is shipped, you will receive a tracking number to monitor its delivery status.
Our handmade bead jewelry is crafted using high-quality beads, including glass, crystal, and semi-precious stones, ensuring durability and beauty.
We accept returns within 30 days of purchase, provided the item is in its original condition. Custom orders are non-refundable.
To maintain the quality of your bead jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store them in a dry place.
Yes, we provide gift wrapping services for an additional fee. You can select this option during checkout.
Yes, we offer international shipping. Shipping times and costs vary depending on the destination.
Orders are typically processed within 2-3 business days and shipped via standard shipping, which takes 5-7 business days.
bottom of page